Learn about salaries, benefits, salary satisfaction and where you could earn the most. You'll need to be flexible with your schedule. On Wednesday, Apple launched a new version of its website. Use your people skills and problem-solving talent to ensure that customers get swift resolutions to technical problems of every kind. Technical Specialist. $95,514 per year . The Red Zone also had Experts, someone who had ex. Progression can be difficult, because to do that you have to be communicating with your management all of the time otherwise you'll go unnoticed. Salary: $ 117,237. Average salary. It still has the same overall look and feel as the day . For getting the right support, here's a genius idea. This estimate is based upon 46 Apple Technical Support Specialist salary report (s) provided by employees or estimated based upon statistical methods. 30+ days ago. Contact Apple support by phone or chat, set up a repair, or make a Genius Bar appointment for iPhone, iPad, Mac and more. 4.2. You have excellent time management skills and can make decisions quickly. Apple. (Apple, Windows, Linux) . Here is the list of the applications. As a Genius, you'll be certified to perform Mac and mobile device hardware repairs, and you'll provide other hands-on technical support. You maintain composure and customer focus while troubleshooting and solving issues. Apple Consultants are specially trained to help you identify, set up and use Apple technology to help transform the way your business works. The AppleCare Hardware Certification program is a comprehensive hardware certification program for technicians who want to become proficient in repairing Apple hardware. May 30, 2022 | By the Resume Genius Team. Write your cover letter header in the top left corner and include your name and complete contact information. This is the equivalent of $1,049/week or $4,547/month. Compare company reviews, salaries, and ratings to find out if Apple or Google is right for you. The average salary for an Apple Genius is AU$61,379. Download Resume PDF Build Free Resume. Apple did not immediately respond to a request for comment. . A specialist cardiologist is a doctor who specializes in that field of medicine, and though he is an expert in cardiology, we do not call him an expert and use the word specialist for him. Your work hours will be based on business needs. Hardware . We can repair Apple Watch and Apple Watch Sport, including watch screen repair. Oral-B IO Series 9 Vs Oral-B Genius 9000: Price As we mentioned earlier, the iO Series 9 will set you back 500 in the UK, which - we admit - is a mind-blowing amount for a toothbrush. Required exams Apple Service Fundamentals Exam (Pearson Vue exam: #SVC-16A) Use the Apple Support Website. A$69k. How to Make Your Perfect Resume (4+ Examples . Apple training delivers everything you need to learn about the technologyonline and on your time. Red Zone - This is where the products lived, typically front and center of each store. See available Technical Specialist roles. Technical Expert: An all-new customer support position in between Technical Specialist and Genius. Total Pay. Create a professional Apple cover letter header. Google. iPad repair. These . Just in case you need a simple salary calculator, that works out to be approximately $26.23 an hour. And after you've passed an exam, display your verified digital badge on any professional networking site. Learn more, read reviews, and see open jobs. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Apple Certified Macintosh Technician This certification is for the repair and diagnostics of all Macintosh desktops, portables, and servers. Average salary. Australia. Geniuses are working backstage to repair Macs while you meet the Technical Specialist during your appointment. AU$52k - AU$69k. The Genius Training Student Workbook we received is the company's most up to date, we're told, and runs a bizarre gamut of Apple Dos and Don'ts, down to specific words you're not allowed to use . Compare working at Apple vs Google. Technical Experts will carry out problem-solving across a range of products, and repairs on iPhones only. The new $1 billion campus brings with it the promise of 5,000 new jobs with the potential to eventually employ as many as 15,000 employees and cements Austin's distinction as the tech hub . When I worked at Apple, Geniuses were sent on an all-expenses-paid business trip for 14 days to Cupertino, California, for Genius training camp. Sr. Apple Specialist Resume. You probably didn't notice, because--to be honest--it didn't look much different. Average salary . The typical Apple Technical Support Specialist salary is $21 per hour. Use a sleek cover letter font in 12 pt size. Genius. 190 openings. Apple certification programs are IT professional certifications for Apple Inc. products. Apple Jobs/Roles (Genius/Technical Specialist) Hello, I have just finished High School and back in year 10/11 I have always wanted to work at Apple as a Genius or Technical Specialist. After determining whether repairs can be done or a replacement is needed, you offer solutions to quickly get users up and running again. In addition to other innovations like roaming cashier service, the Genius Bar is what helps set apart Apple stores apart from other computer retailers. 412 reviews. Pros Pay, Length of Breaks, Benefits, Culture Cons Before we get . Please note that all salary figures are . Skills : Customer Service, Sales, Management. This typically consists of three stages: the phone interview, an assessment test, and the final interview. Hyderabad, Telangana 16,391 per month. Required Exams for this Certification: Depends on the application you specialize in. Apple reviews by location. We can repair 9.7-inch iPad Pro, 12.9-inch iPad Pro, iPad Air 2, iPad Air, iPad mini 2, iPad mini 4 and more. As a Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need. How To Take The Exams: 1. The estimated salary for a Apple Specialist is 3,07,323 per year in Hinjewadi, Pune, Maharashtra. Possible Range. After having clicked through all the suggested support options from Apple: Choose how you'd like to get help. Salary: $169,724. Apple is most highly rated for Culture and Google is most highly rated for Culture. Geniuses take Mac appointments (as well as performing repairs). Still, senior systems engineers get paid more than twice as much as a typical retail employee. There are a number of options, but to get a Genius Bar appointment, choose Bring in for Repair (different options are presented depending on the kind of problem you selected at the beginning, but always . We can repair iPod touch, iPod nano and iPod shuffle. It has earned much lauding, but it has also been jabbed at by popular television shows such as The Big Bang Theory . Many Apple Consultants have training across a variety of IT solutions. 1. Based on 10 salary profiles (last updated May 03 2022) The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced . 7949 openings. Get your questions answered by an expert via phone, chat, email, or even Twitter. Take proctored certification exams from your home or office. . Very good pay and benefits come with whatever role you are in at Apple. An entry-level Apple Genius with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $17.35 based on 6 salaries. These employees are considered the most knowledgable about Apple products and services. you will most likely be offered a specialist (sales) position, most likely part-time, instead of the position that you applied for. Apple. Follow . Outside factors may compound this, though, like whether or not Apple is opening another store in your area soon. The estimated total pay for a Apple Technical Specialist is $70,394 per year in the United States area, with an average salary of $49,654 per year. Base Salary. The average salary for a Apple Specialist is $74,834 per year in Australia. #51. Apple users frequently come into the store without backing up their phone or computer's hard drives, and the only fix . Starting Feb. 2, customers walking into an Apple Store may notice something a little different as employees are expected to wear newly designed crew neck or polo shirts in a familiar shade of blue . That's not accurate. Specialists make much less than . This intuitive website asks a series of questions to discover the nature of your problem before suggesting an appropriate service solution for you. HeavenDynamic said: You are mixing up Genius and Technical Specialist. To even be chosen for the initial interview is a big deal, even if you do not get the job. Choose a Genius Bar Appointment. Thus it is clear that we use the word specialist to emphasize the specialized work area in which the said person is an expert. Last year, we revealed a new Apple retail position called Technical Expert, which falls between Technical Specialist and Genius. Delivered technical support to 20+ company clients via phone, email, remote desktop and in-person support to troubleshoot and resolve all Mac and PC related issues . Australia. You reassure customers when delivering product diagnoses and potential solutions. The Genius Bar is a tech support service provided by Apple Inc inside Apple Stores to support the use of its products and services. That being said people DO get hired right into creative/genius roles. A senior physical design engineer may lead the team as they plan "p rototype, construct, modify and evaluate" physical mock-ups of new . We recently sat down with two Apple Geniuses, Greg and Tim both used pseudonyms to pick their brains and see what it's like being the public's tech support specialists. Following an extended overnight period of downtime, Apple's online store returned on Wednesday with live online chat with company Specialists in four new countries. Geniuses often made $25 to $30 an hour based on. You quickly diagnose product issues on the spot, explaining situations with patience and compassion. Answer (1 of 6): When I started at Apple, the stores were split into three zones. Apple Specialist - Retail Customer Service and Sales - (Seasonal) . Answering the questions should take no more than a couple of minutes. iPod repair. Apple announced it is upgrading and expanding its current Austin, Texas, digs on Thursday, Dec. 13. People who worked in the Red Zone were referred to as Red Zone Specialists. Average salary. The Genius Bar is the most contentious aspect of the Apple Retail experience. Just check your online profile first. The average salary for a apple specialist is $88,057 per year in Singapore. 3. List your phone number, email, LinkedIn, and (optionally) other social media or websites. As of May 28, 2022, the average annual pay for an Apple Tech Specialist in the United States is $54,562 a year. Learn about AppleCare service certifications for technicians. Available Training: Apple Pro Training Courses. Overall, it's a great work place and you'll find yourself meeting great people. How much does an Apple Specialist make in Singapore? Genius. They are designed to create a high level of technical proficiency among Macintosh service technicians, help desk support, technical support, system administrators, and professional users.Apple certification exams are offered at Prometric testing centers and Apple Authorized Training Centers, as well as . change. Andy Roberts Genius at Apple / Technical Knowledge/ Leadership / Innovation Specialist / Mentor Greater Philadelphia 383 connections Apr 26, 2022. Apply to Genius, Technical Specialist, Operations Associate and more! Salary information comes from 100 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Apple Specialist - Retail Customer Service and Sales - (Seasonal) Edmonton, AB. 23. I've used this app quite a few times already (had a few issues with my AirPods that were happily taken care of every time, including today when I visited an Apple Store after getting an appointment scheduled by a Support Agent to get my cracked screen . Most Likely Range. This is actually one of the lowest-paying senior roles at Apple. Average salary. Don't let the 1 stars fool you, this app is everything you'll need if you need help with any of your Apple Products! Specialist: Full-Time, Part-Time, and Part-Time Temporary. Learn about salaries, benefits, salary satisfaction and where you could earn the most. Was the salaries overview information useful? Some of the roles for which Apple has started hiring include Store Leader, Senior Manager, Manager, Operations Expert, Genius, Specialist, and Technical Specialist among others. 21 days ago. If your application is appealing and impressive to the hiring staff, you will be selected for the interview process. Own your learning schedule with self-paced, online courses. These . These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. iOS TECHNICAL ASSISTANT (Former Employee) - Brisbane, QLD - 25 April 2015. Always back up your data. Description : Technical Specialist 26 reviews; Genius 12 reviews; Emergency Room Technician 11 reviews; Sales Assistant 9 reviews; See more Apple reviews by job title. 4.3. Surrey, BC. 43 Apple jobs available in Pemberwick, CT on Indeed.com. We can repair MacBook, MacBook Pro, MacBook Air and iMac. Compare salaries for Technical Specialists in different locations . Where can a Technical Specialist earn more? $88,057 per year. This app is amazing! Technical Support. Sign up for a Apple Tech ID if you dont already have one. 12 openings. Average Apple Technical Specialist hourly pay in the United States is approximately $20.48, which is 27% below the national average. 400 reviews from Apple employees about Apple culture, salaries, benefits, work-life balance, management, job security, and more. The job descriptions reportedly mention the term "Apple Store" and highlight that the employees will have to work with customers visiting the retail store. Some of the top jobs at Apple pay over $300,000 a year. Average base salary Data source tooltip for average base salary. $81,338 per year. More complex issues, and repairs on other products, will continue to be referred to. Their expertise covers a variety of industries and solutions. The certification program validates a technician's skills and knowledge to service devices on a per-product basis. AU$46k - AU$74k. Customers in the U.K., Germany . Self-Paced Apple Learning Books. Some of the roles for which Apple has started hiring employees include Store Leader, Senior Manager, Manager, Operations Expert, Genius, Specialist and Technical Specialist among others. Genius. They offer third-party IT services including setting up your Apple . Summary : Management professional with more than five years of information technology (IT) experience, including coordination, direction, and management oversight of practice consulting engagements. Apple Lynnwood, WA 4 days ago Be among the first 25 applicants See who Apple has hired for this role . Apple Lynnwood, WA. Look at this example. Edmonton, AB. Genius Bar: The Genius Bar is a part of the Apple company's store design that delivers on-site tech support for customers. After reviewing Gizmodo's article on the secret manual, I found seven ways that Apple has reinvented the customer experience and, as a result, become America's most profitable retailer. 85-90% of hires are filtered through the specialist role to finding who really wants to be a part of the Apple experience. Apple Specialist. Creatives make an average of $25.00 per hour. Hyderabad, Telangana . 278 openings. 30+ days ago. 20 openings. Apple was also a very diverse workplace which was great to see, as this reflected their product and . View salaries Job openings. This certification is required to perform warranted hardware repairs for an Apple Authorized Service Provider. I am interested to work at Apple while I am in University, however, would I need great knowledge and experience with Apple softwares/products before applying? Genius: Full-Time. 9. If Epperson had just one tip, this would be it. Apple Watch repair. Apply on company website US-Technical Specialist. Technical Specialists aren't trained to troubleshoot . More recently, enterprises have adopted the Genius Bar and have set up . 4 salaries reported, updated at 19 March 2022. A great working opportunity that provided me with the important learnings of maintaining excellent customer relationships, and providing outstanding customer service. Senior Physical Design Engineer. 65. Technical Support Specialist salaries at Apple can range from $17 - $29 per hour. 2. Technical Specialist. View salaries Job openings. The simplest route to chat directly with Apple Support is to visit getsupport.apple.com. In addition to the Genius Bar for hardware repairs, you have more immediate support options. Technical Support Specialist, June 2011-August 2015.